How do I book an appointment?
You can book online anytime by clicking the “Book Now” button at the top of the page (available 24/7). Prefer to speak to someone? Call our reception team on 01342 925521 during clinic hours.

 

How do I pay for my session?
We accept:
• Cash
• Card – including all major credit/debit cards
• Apple Pay / Google Pay

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How long will my appointment last?
• Initial pain/injury consultations are 45 minutes.
• Your therapist will recommend the best treatment plan, which may be 30, 45, or 60 minutes depending on your needs.
• Sports massage sessions can be booked for 30, 45, or 60 minutes.

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What should I bring or wear to my appointment?
Please wear or bring:
• Comfortable clothing (like gym kit or flexible fabrics)
• Any referral letters, medical notes, or scan results, if relevant
• A list of medications you’re currently taking (if applicable)

Top tip: If it’s your first appointment, arrive 5–10 minutes early so you can get settled.

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Can I bring someone with me to the appointment?
Of course! We understand some clients may prefer to bring a friend or relative. Just let us know in advance so we can accommodate seating if needed.

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What’s your cancellation policy?
We ask for at least 48 hours' notice to cancel or reschedule an appointment.
Cancellations made with less than 48 hours' notice may be charged 50% of the appointment fee.
To cancel, please call the clinic on 01342 925521.

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Is there parking available?
Yes, plenty! Free, unrestricted parking is available directly outside the clinic.